Compliance
Last Updated: February 9, 2025
NoToPests ("NoToPests," "we," "us," or "the Site") operates as a directory service that helps homeowners locate and contact third-party pest control service providers. This Compliance Statement explains the nature of our service, our regulatory commitments, and important limitations regarding our role. By using this Site or calling phone numbers displayed on it, you acknowledge and agree to the compliance principles described below.
1. Nature of Our Service
NoToPests is not a pest control company and does not provide extermination, inspection, treatment, or remediation services of any kind. The Site operates as a directory service that helps homeowners locate independent pest control businesses, provides general educational resources related to pest issues, and routes phone calls to third-party providers.
All service providers connected through the Site are independent third parties. They are not employed, managed, supervised, or controlled by NoToPests. NoToPests.com is a website operated by Lead Sights.
2. Compensation and Affiliate Disclosure
NoToPests may receive compensation in connection with user activity on the Site. Compensation does not change the independent status of service providers and does not create an employment, agency, or partnership relationship between NoToPests and any provider.
Compensation may be received when:
- A user calls a phone number displayed on the Site
- A user is connected with a Service Provider through the Site
Compensation supports the operation of the Site. Receipt of compensation does not guarantee:
- Match with the lowest-priced, highest-rated, or closest Service Provider
- Provider availability, acceptance, pricing, scheduling, or service outcomes
Compensation arrangements do not influence the accuracy of educational content on the Site. Educational articles and pest-related resources are provided for general information only and should not be treated as professional advice.
3. FTC Compliance and Advertising Disclosures
NoToPests is committed to compliance with Federal Trade Commission (FTC) guidelines regarding advertising and endorsements. All material connections between NoToPests and third-party service providers are disclosed. Claims and representations on the Site reflect general information and do not constitute guarantees of specific outcomes.
4. TCPA Compliance (Telephone Consumer Protection Act)
NoToPests is committed to compliance with the Telephone Consumer Protection Act (TCPA) and related federal and state telemarketing regulations. Calls placed by users through the Site are initiated voluntarily by the user. Technologies used on the Site connect users with service providers and are not used to initiate unsolicited calls. We do not engage in robocalling or automated dialing to consumer phone numbers.
Third-party service providers who receive routed calls or lead data are solely responsible for their own TCPA compliance when initiating outbound contact with consumers. If you believe you have received unwanted communications as a result of using the Site, please contact us so we can investigate.
5. CAN-SPAM Compliance
NoToPests complies with the CAN-SPAM Act for all commercial email communications. All marketing emails include a clear and conspicuous unsubscribe mechanism, opt-out requests are honored within the timeframes required by law, and emails include accurate sender information.
6. State Marketing and Privacy Regulations
NoToPests seeks to comply with applicable state and local marketing regulations, including state consumer protection laws, telemarketing and do-not-call requirements, state privacy laws, and advertising disclosure requirements.
Additional disclosures are provided through our Privacy Policy, Terms of Service, Disclaimer, Cookie Policy, and Your Privacy Choices pages.
7. Service Provider Limitations and Disclaimers
NoToPests does not guarantee the quality, safety, or effectiveness of any services performed by third-party providers. We do not verify, monitor, or supervise provider performance after a connection is made. We do not warrant pricing, availability, scheduling, or treatment outcomes.
The inclusion, display, or routing of a service provider through the Site does not constitute an endorsement, recommendation, or certification. NoToPests assumes no liability for the actions, omissions, representations, or performance of any third-party provider.
NoToPests does not hold pest control licenses because it does not perform pest control services. Third-party providers are responsible for maintaining any licenses, insurance, and regulatory compliance required in their operating jurisdictions. NoToPests does not independently audit, certify, or guarantee the licensing status or regulatory compliance of any provider.
8. Consumer Responsibility
By using the Site, you acknowledge and agree that you are responsible for selecting a service provider, that all agreements, payments, warranties, and disputes are between you and the provider, that NoToPests is not a party to any service contract, and that any service-related complaints must be addressed directly with the provider.
We strongly encourage users to verify licensing, insurance, pricing, and contract terms directly with any provider before authorizing work.
9. Accessibility Commitment
NoToPests is committed to ensuring the Site is accessible to individuals with disabilities. We strive to conform to Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. If you experience difficulty accessing any part of the Site, please contact us at [email protected] and we will make reasonable efforts to provide the information in an accessible format.
10. Updates to This Compliance Statement
We may update this Compliance Statement periodically. Any changes will be posted on this page with a revised "Last Updated" date. Continued use of the Site constitutes acceptance of any updates.
11. Contact Information
For questions about this Compliance Statement, please contact us at [email protected].