Your Privacy Choices

1. Your Privacy Rights

Depending on where you live, you may have certain rights regarding the personal information we collect about you. These rights may include:

• Right to Know: You can request details about the categories and specific pieces of personal information we have collected about you
• Right to Access: You may request details about the personal information we hold about you
• Right to Delete: You can request that we delete the personal information we have collected from you, subject to certain legal exceptions
• Right to Correct: You can request that we correct inaccurate personal information
• Right to Opt Out: You can opt out of the sale or sharing of your personal information for targeted advertising purposes
• Right to Non-Discrimination: We will not deny you services, charge different prices, or provide a different quality of service because you exercise your privacy rights

To exercise any of these rights, contact us at [email protected]. We will respond to verifiable requests within the timeframes required by applicable law.

2. Opt Out of Data Sale and Sharing

Under the California Consumer Privacy Act (CCPA) and similar state privacy laws, you have the right to opt out of the "sale" or "sharing" of your personal information. In the context of our business, "sale" and "sharing" may include:

• Sharing browsing data or device identifiers with advertising partners for targeted advertising
• Providing call-related data to third-party platforms for operational purposes
• Using advertising cookies or tracking pixels that allow third parties to collect data about your activity on the Site

To opt out of the sale or sharing of your personal information:

Email Us: Send a request to [email protected] with the subject line "Do Not Sell or Share My Personal Information."

Global Privacy Control (GPC): We recognize the GPC browser signal. If your browser sends a GPC signal, we will automatically treat it as a valid opt-out request for that browser and device.

Please note that opting out of data sale and sharing does not mean you will stop seeing advertisements. It means the ads you see may be less relevant to your interests because they will not be based on your browsing activity on our Site.

3. Cookie Preferences

Cookies and similar tracking technologies are used on the Site for functionality, analytics, and advertising. You have several ways to manage your cookie preferences:

• Browser Settings: Most browsers allow you to block or delete cookies, or browse in private/incognito mode
• Analytics Opt-Out: You may install browser add-ons provided by analytics platforms to opt out of data collection
• Advertising Opt-Outs: Visit https://optout.aboutads.info (Digital Advertising Alliance) or https://thenai.org/how-to-opt-out/ (Network Advertising Initiative)
• Google Ad Preferences: Manage your ad personalization settings at https://myadcenter.google.com

Please note that disabling essential cookies may impact Site functionality. For full details on the types of cookies we use, see our Cookie Policy.

4. Marketing Communications

If you have provided your email address or phone number through the Site, you may receive marketing communications from NoToPests or from Service Providers with whom your information was shared.

To manage marketing communications:

• Email: Click the "unsubscribe" link in any marketing email you receive from NoToPests
• SMS/Text Messages: Reply STOP to any text message you receive from NoToPests
• Third-Party Communications: If you receive unwanted communications from a Service Provider connected through our Site, contact that provider directly to opt out. You may also contact us at [email protected] and we will make reasonable efforts to help

Please allow a reasonable period for email opt-out requests to take effect. Opting out of marketing communications does not affect transactional or service-related messages.

5. Call Tracking Disclosure

When you call phone numbers displayed on NoToPests.com, your calls may be tracked, logged, and recorded for quality assurance and operational purposes. Call data is managed in part through third-party platforms and is subject to those platforms' data retention policies and applicable legal requirements.

If you do not wish to have your calls tracked or recorded, do not place calls through phone numbers displayed on the Site. For questions about call data, contact us at [email protected].

6. Data Access and Deletion Requests

You may request access to or deletion of your personal information at any time. Here is how to submit a request:

By Email: Send your request to [email protected]. Please include your full name, the email address or phone number associated with your use of the Site, and a description of your request.

What to expect after submitting a request:

• We will acknowledge receipt of your request promptly
• We will verify your identity before processing the request, which may require you to confirm details associated with your account or usage
• We will fulfill verified requests within the timeframes required by applicable law, and notify you if additional time is needed
• If we cannot fulfill your request due to a legal exception, we will explain the reason

You may designate an authorized agent to submit requests on your behalf. Authorized agents must provide proof of authorization, and we may still require identity verification from you directly.

7. State-Specific Privacy Rights

In addition to the general rights described above, residents of certain states have specific additional rights:

California (CCPA/CPRA): Right to know, delete, correct, and opt out of sale/sharing. Right to limit the use of sensitive personal information. Right to know about automated decision-making.

Virginia (VCDPA): Right to access, delete, correct, and opt out of targeted advertising, sale of personal data, and profiling.

Colorado (CPA): Right to access, delete, correct, opt out of targeted advertising and sale of personal data. Right to appeal if a request is denied.

Connecticut (CTDPA): Right to access, delete, correct, and opt out of targeted advertising, sale of personal data, and profiling.

Utah (UCPA): Right to access, delete, and opt out of targeted advertising and sale of personal data.

Texas (TDPSA): Right to access, delete, correct, and opt out of targeted advertising, sale of personal data, and profiling.

Oregon (OCPA): Right to access, delete, correct, and opt out of targeted advertising and sale of personal data. Right to obtain a list of third parties to whom data has been disclosed.

Montana (MCDPA): Right to access, delete, correct, and opt out of targeted advertising, sale of personal data, and profiling.

Iowa (Iowa Consumer Data Protection Act): Right to access, delete, and opt out of targeted advertising and sale of personal data.

Indiana (Indiana Consumer Data Protection Act): Right to access, delete, correct, and opt out of targeted advertising, sale of personal data, and profiling.

Tennessee (TIPA): Right to access, delete, correct, and opt out of targeted advertising, sale of personal data, and profiling.

Delaware (Delaware Personal Data Privacy Act): Right to access, delete, correct, and opt out of targeted advertising, sale of personal data, and profiling.

As additional states enact comprehensive privacy legislation, we will update this page to reflect any new rights available to you.

8. How We Process Your Requests

When you submit a privacy request, we follow these steps:

• Acknowledgment: We acknowledge receipt of your request promptly
• Verification: We verify your identity by matching information you provide against information we have on file. We may ask you to confirm your name, email address, or other details
• Processing: Once verified, we process your request and apply it across our systems and, where applicable, notify our service providers and partners
• Response: We respond within the timeframes required by applicable law. If additional time is needed, we will notify you of the extension and the reason

We maintain records of all privacy requests received and how they were handled, as required by applicable law.

9. Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights. Specifically, we will not:

• Deny you access to the Site or its features
• Charge you different prices or rates
• Provide you with a different level or quality of service
• Suggest that you will receive a different price or level of service

However, some features of the Site depend on certain data processing activities. If you opt out of data collection necessary for those features, those specific features may not function as intended.

10. Updates to This Page

We may update this page periodically to reflect changes in applicable law, our data practices, or the choices available to you. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this page regularly.

11. Contact Information

For questions about your privacy choices or to exercise any of your privacy rights, please contact us:

Email: [email protected]

Please include sufficient detail in your request so we can identify and respond to it. We are committed to resolving privacy inquiries promptly and in accordance with applicable law.